Privacy Policy
1. Information We Collect
We collect information you provide directly to us and information we collect automatically when you use our services.
Information You Provide
- Contact Information: Name, email address, phone number, company name
- Website Information: URLs, login credentials (when necessary for review)
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
- Communication Records: Messages, emails, and other communications with our team
- Review Requirements: Specific requirements and preferences for your review
Information We Collect Automatically
- Usage Data: How you interact with our website and services
- Device Information: IP address, browser type, operating system, device identifiers
- Website Analytics: Pages visited, time spent, click patterns, referral sources
- Cookies and Tracking: Cookies, web beacons, and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide website review services and deliver reports
- Communication: To respond to inquiries, provide updates, and send important notifications
- Payment Processing: To process payments and manage billing
- Service Improvement: To analyze usage patterns and improve our services
- Security: To protect against fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (Stripe, PayPal)
- Email communication (Mailchimp, SendGrid)
- Website hosting and maintenance
- Analytics and performance monitoring
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or abuse
- Enforce our terms of service
4. Data Security
- Encryption: All data is encrypted in transit and at rest using SSL/TLS encryption
- Access Controls: Strict access controls limit who can view your information
- Regular Audits: We conduct regular security audits and assessments
- Secure Infrastructure: Our servers are hosted on secure, monitored platforms
- Staff Training: Our team is trained on data protection best practices
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
Typically, we retain client information for 3 years after the completion of services, unless a longer retention period is required by law.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
- Request a copy of your personal information
- Receive your data in a portable format
Correction and Updates
- Correct inaccurate or incomplete information
- Update your contact and preference information
Deletion
- Request deletion of your personal information
- Withdraw consent for data processing
Communication Preferences
- Opt out of marketing communications
- Choose your preferred communication methods
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and recommendations
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Certification schemes and codes of conduct
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
12. Contact Information
For privacy-related questions or requests, please contact us:
- Email: privacy@websitereviewpro.com
- Phone: +1 (555) 123-4567
- Address: 123 Business Street, City, State 12345
- Data Protection Officer: dpo@websitereviewpro.com
13. Regional Privacy Rights
GDPR (European Union)
If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to be forgotten, and the right to object to processing.
CCPA (California)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to delete personal information, and the right to opt out of the sale of personal information.